SAP Services

Black & Veatch is your trusted partner to assist with maximizing the full potential and value from your investment in SAP. With nearly 100 years of experience in the energy, water and municipal business, you can be assured that we know more than just the software -- we know your business.

There is no other SAP integrator with our depth of experience in the energy and water business. For example, an estimated 20 percent of the world's population served by community water systems were designed, constructed or supported by Black & Veatch. In addition, we have more than 10 years of serving the SAP needs of the municipal market: cities, counties and public agencies. The typical systems integrator has software knowledge, but Black & Veatch complements its technology services with specific industry experience. We understand the system and business issues you deal with every day. What we provide is depth, not just breadth.

As a certified SAP Services Partner, Black & Veatch combines the strength of industry experience with experienced and knowledgeable SAP skills and capabilities. We have an unprecedented working relationship with SAP and are known as the “go-to” partner within SAP for public sector and utility projects. SAP relies on our consultants to help demonstrate the software to prospective clients, and more importantly, calls upon our consultants when existing clients run into unforeseen issues in their production systems.

Our mission is to provide clients with high-quality work that will exceed expectations. We understand that our future success will be the direct result of the quality of service we provide our current clients. As a result, our team members go above and beyond in their daily support of clients to get the job done right the first time. How have we done? Based on survey results, and an extremely high, long-term client retention rate, we can be extremely proud of the work we have done so far.

Our vision is to assist companies, agencies and governments of all sizes and levels to close the loop between strategy and execution. We can assist you to better define program and service requirements, which will mean increased productivity, a more efficient use of technology, cost-effective growth and, ultimately, increased service delivery and/or revenue.

SAP solutions enable you to optimize limited administrative resources while delivering responsive front-office services. Our solutions support business processes across a wide range of functions, from accounting and procurement to human capital management and customer service.

SAP for Utilities solutions support role-specific business processes uniquely designed and configured for the complex requirements of today and tomorrow’s utilities business, addressing the needs of companies in generation, transmission and distribution; retail and services; and water segments. In addition, the new and advanced meter infrastructure supported by SAP NetWeaver can help you optimize cost-effective business processes for sales and customer service, marketing and data exchange.

SAP solutions help public agencies effectively use their finite time, money and personnel resources to fulfill mandated program and service requirements on a timely basis. Where two or more agencies share responsibility for a common outcome, these solutions can integrate information, processes and technology to support the active collaboration that delivers financial returns, as well as social and political results, to internal and external stakeholders.

Black & Veatch is able to truly provide innovative solutions that immediately add value to our customers through our unparalleled industry experience and our proven ability to deliver SAP solutions that meet your business requirements. At Black & Veatch we have innovative solutions for the utility and public sector:

  • Supply chain support solutions, including:
    • Procurement
    • Supplier relationship management
    • Government procurement
    • Inventory and warehouse management
  • Asset management support solutions, including:
    • Device management
    • Work order management
    • Mobile asset management
  • Customer relationship management:
    • Customer care and services
    • Call center
    • Billing support
    • Tax and revenue management
  • Corporate support solutions:
    • Governance, risk and compliance
    • Geographical information systems (GIS) integration
  • Finance and treasury solutions, including:
    • Financial transaction support
    • Job, project and cost accounting
    • Public sector accounting
    • Financial reporting (internal and external)
    • Regulatory reporting
  • Human capital management, including:
    • Personnel management
    • Payroll
    • eRecruiting
    • Self service
  • Technology solutions:
    • SAP NetWeaver Business Intelligence
    • SAP NetWeaver Portal
    • SAP NetWeaver Process Integration

In addition, Black & Veatch supports all your implementation needs with a strong history of program/project management and related services, including:

  • Portfolio management
  • PMO services
  • Quality assurance
  • Organizational optimization
  • Project team and end-user training